Privacy Policy

This Privacy Policy describes how Scents N Saga (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from scentnsaga.com.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and details necessary to process your purchases. Additional information may be collected if you contact us for customer support. In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual. Below is a summary of the Personal Information we collect and its purpose:

Device Information

  • Examples: Browser version, IP address, time zone, cookie information, viewed sites/products, search terms, and interaction with the Site.
  • Purpose: To load the Site accurately for you and perform analytics to optimize the Site.
  • Source: Collected automatically via cookies, log files, web beacons, tags, or pixels.
  • Disclosure: Shared with our processor Shopify.

Order Information

  • Examples: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose: To provide products/services, process payments, arrange shipping, provide invoices/order confirmations, communicate with you, screen for risk or fraud, and provide product-related information or advertising based on your preferences.
  • Source: Collected from you.
  • Disclosure: Shared with our processor Shopify.

Customer Support Information

  • Examples: Information provided during customer support interactions.
  • Purpose: To provide customer support.
  • Source: Collected from you.
  • Disclosure: Shared with relevant service providers for support purposes.

Minors

The Site is not intended for individuals under the age of 14. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at support@scentnsaga.com to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to assist in providing our services and fulfilling our contracts with you. For example:

  • WordPress: We use wordpress to power our online store. Learn more about how wordpress uses your Personal Information here.
  • Legal Compliance: We may share your Personal Information to comply with laws, respond to legal requests, or protect our rights.

Using Personal Information

We use your Personal Information to provide our services, including offering products for sale, processing payments, shipping and fulfilling orders, and keeping you informed about new products, services, and offers.

Lawful Basis (GDPR)

For residents of the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

  • Your consent
  • Performance of the contract between you and the Site
  • Compliance with legal obligations
  • Protection of vital interests
  • Task carried out in the public interest
  • Legitimate interests, provided they do not override your fundamental rights and freedoms

Retention

We retain your Personal Information for as long as necessary for our records or until you request its deletion. For details on your right of erasure, see the ‘Your Rights’ section below.

Automatic Decision-Making

If you are an EEA resident, you have the right to object to automated decision-making that has a legal or significant effect on you. We engage in limited automated decision-making for fraud prevention purposes.

GDPR

For EEA residents, you have the right to access, port, correct, update, or erase your Personal Information. Contact us through the information below to exercise these rights. Your Personal Information may be processed outside Europe, including in Canada and the United States. For more on GDPR compliance, see Shopify’s GDPR Whitepaper here.

CCPA

For California residents, you have the right to access, port, correct, update, or erase your Personal Information. Contact us to exercise these rights or to designate an authorized agent on your behalf.

Cookies

Cookies are small files downloaded to your device when you visit our Site. They enhance your browsing experience by remembering your actions and preferences. We use various cookies, including functional, performance, advertising, and social media cookies, to optimize your experience and provide our services.